Privacy Policy
Last updated November 14, 2026
This policy explains what information InvestorChatter, Inc. ("we", "us") collects when you use PnF Live at pnflive.com, how we use it, and the choices you have. The short version: we collect what's needed to run your account and your charts, we don't sell your information, and we don't run advertising trackers.
What we collect
- Account details. Your email address and your password. We store the password only as a secure one-way hash, so we never see or keep the password itself.
- Your watchlist. The ticker symbols you add, so your charts are ready when you sign in.
- Messages you send us. Your name, email address and message when you use the Contact Us form or email us.
- Technical information. Our servers log basic details of each request, such as IP address, browser type, the page requested and the time. We use these logs to keep the Service secure and working.
- Billing details, later. When paid plans launch, payments will be handled by a payment processor. We'll receive details such as your plan and payment status, but not your full card number.
Cookies
We use one essential cookie, which keeps you signed in. It is required for your account to work and isn't used for advertising or for tracking you on other sites. We don't use advertising cookies or third-party analytics trackers.
How we use it
- To create and secure your account, sign you in and show your watchlist and charts.
- To send emails about your account, such as the email address confirmation, notices about your trial or plan, and replies to your messages.
- To fix problems, prevent abuse and improve the Service.
- To meet our legal obligations.
We'll send marketing emails only if you've agreed to receive them, and every one will include a way to unsubscribe.
Who we share it with
We don't sell or rent your personal information. We share it only with service providers that help us run PnF Live, and only so they can do that work for us. They are hosting (Amazon Web Services), email (Google Workspace) and, once paid plans launch, a payment processor. We may also disclose information when the law requires it, to protect our rights or users' safety, or as part of a sale or merger of our business. If that happens, this policy will continue to apply to your information.
How long we keep it
We keep account information while your account is open. If you ask us to delete your account, we remove your account details and watchlist within 30 days. Copies in backups are overwritten within a further 14 days. We keep server logs for a limited time for security purposes.
Security
All traffic to pnflive.com is encrypted with HTTPS, passwords are hashed, and access to our servers is restricted. No system is perfectly secure, but we take reasonable steps to protect your information.
Your choices
You can update your watchlist at any time. To get a copy of your information, correct it or delete your account, send us a message through the Contact Us page from the email address on your account. Depending on where you live, you may have other privacy rights under local law. We'll respect them.
Children
PnF Live is for adults. We don't knowingly collect information from anyone under 18. If you believe a minor has created an account, please let us know and we'll delete it.
Changes to this policy
If we change this policy, we'll update the date at the top of the page, and for significant changes we'll tell you by email or on the site.
Questions about this page? Contact Us.